Portable Power respects the Guidelines suggested by the Australian Direct Marketing Association in its Code of Practice for Consumer Protection in ecommerce and the privacy of individuals. Portable Power complies with the Australia Privacy Principles (APPs) and also abides by the World Wide Web Consortium (W3C) Platform for Privacy Preferences Project (P3P). The latter is emerging as an industry standard providing a simple, automated way for users to gain more control over the use of personal information on web sites they visit.
In line with these guidelines, Portable Power would like you to be aware of the information we collect to provide your service. We do not provide third parties with access to your personal data, with the exception of third party businesses that require your information for a service they provide you or for warranty purposes.
Personal information collected by Portable Power is kept to a minimum and is relevant to providing the business solutions that Portable Power offers. You can refuse to provide information but may restrict the service that Portable Power can offer.
You should also refer to our Terms and Conditions and Acceptable Usage Policy.
What information is collected by Portable Power?
Information collected by Portable Power includes the following – if provided:
Portable Power does not store credit card details within any of the online services offered.
If you would like to check the information held on file about you by Portable Power please send an email
What Portable Power does with your information?
As a customer of Portable Power you will receive occasional email communications from Portable Power that relate to the services we provide to you, and you will have the option to opt-out of all non-essential email and postal mail.
Information collected as part of providing an online trial is kept for the duration of the trial period and for as long as you are communicating with Portable Power. The information placed in the online trial store is fully deleted after the trial store expires 30 days from commencement of the trial.
You can block and delete cookies in your browser and you can find more information about deleting or blocking cookies at www.aboutcookies.org.
How does Portable Power protect your personal information?
Portable Power is PCI compliant meaning that our servers and systems are monitored constantly to ensure all services provided by Portable Power are as secure as they can be.
Portable Power staff is aware that all personal information is sensitive and that it should be treated with due respect and confidentiality.
Portable Power has procedures and controls in place to protect your information.
Portable Power requires that all account holders be 18 years of age or older. Children are not provided access to any Portable Power services in which any personal data is collected beyond the collection of a visitor's IP address and session status.
If Portable Power becomes aware that any child has accessed Portable Power's non-publicly available web sites, the account through which the child has gained access will be terminated.
If you believe Portable Power has collected any information from or about anyone under 18, please contact us immediately.
If you wish to enquire or make a complaint about Privacy related issues you can contact us directly at info@PortablePower.net.au or you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au/privacy/privacy-complaints.